Advice Worker
Advice Workers provide direct support to clients, helping them navigate complex issues such as benefits, housing, debt, employment, and consumer rights. They empower individuals with the knowledge and tools to make informed decisions.
Administrative Support Assistant
Administrative Support Assistants ensure the smooth running of the office, keeping client records accurate and supporting advisers so they can focus on frontline work. Responsibilities include: Carry out data entry and update client files; Maintain accurate databases and filing systems; Answer phone calls and respond to emails where required; Assist with organising office paperwork and correspondence.