Ystradgynlais Volunteer Centre Privacy Policy
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers: name, contact details and charisteristics of Volunteers
- Personal identifiers, name, contact details and charisteristics of Recipients of our services.
How we get the personal information and why we have it
The personal information we process is provided to us directly by you (either in person or using our website or email) for one of the following reasons:
- To maintain a register of volunteers
- To provide a service to the community (recipients or customers) by matching volunteer skills with recipient requirements as we are made aware of them.
We use the information that you have given us to match the needs of recipients of our services with the skills and abilities of volunteers.
A copy of our volunteer data is shared with Pavo, Powys Association of Volunteer Organisations as part of our membership of this organisation. Powys Association of Voluntary Organisations (PAVO)
We do not this information with other organisations other than through aggregated reporting where individuals are not identifiable.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent.
You are able to remove your consent at any time. You can do this by contactingThis email address is being protected from spambots. You need JavaScript enabled to view it. or in writing using the details further down this page. - We have a legal obligation.
- We have a vital interest.
- We need it to perform a public task.
How we store your personal information
We keep contact details and any other information provided when applying to us to be a volunteers until we no longer need it. That is to say, unlike you cease volunteering and we no longer need the information for reporting or other statutory duties. After this time, it will be marked for removal within 12 months.
Information provided by recipients, that is to say, people receiving the services of one or more of our volunteers will be treated in the same way.
Your information is stored in a password protected cloud.
Our contact details
Name: Keiron Burke
Address: Wind Road, Ystradgynlais, SA9 1AF
Phone Number: 01639 845475
E-mail:
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Data Protection Officer, Ystradgynlais Volunteer Centre, Wind Road, Ystradgynlais, SA9 1AF. Please remember to include your full contact details and a description of your complaint.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk